Wealthy investor information falls out of DHL van
Technorati Tag: Security Breach
Date Reported:
1/11/08
Organization:
Prudential plc
Contractor/Consultant/Branch:
DHL International
Victims:
"wealthy investors"
Number Affected:
200
Types of Data:
Financial details
Breach Description:
A box containing sensitive paperwork related to 200 wealthy investors was found on the side of the road near Reading in Berkshire (UK). The box was in transit from a Prudential building in Reading to a secure storage facility in Essex when it apparently fell out of the DHL courier van. Among the 200 wealthy investors that were affected were three UK national lottery winners.
Reference URL:
The London Evening Standard news story
The Register Story
Report Credit:
The London Evening Standard
Response:
From the online sources cited above:
Banking details for 200 wealthy people have been found near a motorway sliproad - after apparently falling unnoticed out of a courier's van.
[Evan] Wealthy people don't like to lose money.
Among the boxful of Prudential files relating to investments worth many millions of pounds were those reportedly belonging to three National Lottery winners.
In the box were cheques and other sensitive papers which criminals could potentially have used to hack into customers' accounts.
The documents were found by a vehicle recovery driver on a roundabout near a sliproad for Junction 11 of the M4 near Reading in Berkshire.
The box was meant to have been taken by a DHL courier from a Prudential building in Reading to a secure storage facility in Essex.
"The Pru is clearly not happy at all. It has suspended all use of DHL until the investigation is concluded."
The box of files are now safely back in the hands of the Prudential.
Letters were being sent out to all of the 200 customers affected, giving assurances that they would not lose out.
"Protection of our customers' data is of paramount importance to us and we are contacting them immediately.
"It was a delivery being made on our behalf to a secure storage facility in Essex and basically the DHL van and the box parted company at some stage during that journey."
One, Karen Child, who won £8.4 million last year, told the paper after being informed of the blunder: "I feel physically ill."
Commentary:
It seems like Prudential was doing the right thing in transporting sensitive documents to a "secure storage facility". The DHL driver appears to have made a mistake in not ensuring that the door of the van was secure. DHL drivers are human too.
This is not a high-tech breach.
Past Breaches:
Unknown
Date Reported:1/11/08
Organization:
Prudential plc
Contractor/Consultant/Branch:
DHL International
Victims:
"wealthy investors"
Number Affected:
200
Types of Data:
Financial details
Breach Description:
A box containing sensitive paperwork related to 200 wealthy investors was found on the side of the road near Reading in Berkshire (UK). The box was in transit from a Prudential building in Reading to a secure storage facility in Essex when it apparently fell out of the DHL courier van. Among the 200 wealthy investors that were affected were three UK national lottery winners.
Reference URL:
The London Evening Standard news story
The Register Story
Report Credit:
The London Evening Standard
Response:
From the online sources cited above:
Banking details for 200 wealthy people have been found near a motorway sliproad - after apparently falling unnoticed out of a courier's van.
[Evan] Wealthy people don't like to lose money.
Among the boxful of Prudential files relating to investments worth many millions of pounds were those reportedly belonging to three National Lottery winners.
In the box were cheques and other sensitive papers which criminals could potentially have used to hack into customers' accounts.
The documents were found by a vehicle recovery driver on a roundabout near a sliproad for Junction 11 of the M4 near Reading in Berkshire.
The box was meant to have been taken by a DHL courier from a Prudential building in Reading to a secure storage facility in Essex.
"The Pru is clearly not happy at all. It has suspended all use of DHL until the investigation is concluded."
The box of files are now safely back in the hands of the Prudential.
Letters were being sent out to all of the 200 customers affected, giving assurances that they would not lose out.
"Protection of our customers' data is of paramount importance to us and we are contacting them immediately.
"It was a delivery being made on our behalf to a secure storage facility in Essex and basically the DHL van and the box parted company at some stage during that journey."
One, Karen Child, who won £8.4 million last year, told the paper after being informed of the blunder: "I feel physically ill."
Commentary:
It seems like Prudential was doing the right thing in transporting sensitive documents to a "secure storage facility". The DHL driver appears to have made a mistake in not ensuring that the door of the van was secure. DHL drivers are human too.
This is not a high-tech breach.
Past Breaches:
Unknown
Posted by Evan Francen at 1/14/2008 11:59 AM 
Categories: DHL International, Employee Mistake, Prudential plc
Categories: DHL International, Employee Mistake, Prudential plc
Posts Atom 1.0
so this is no ones fault right? Let's just move on and forget about it alright? for sure people who are taking care of this case and protecting the security of the investors are doing a good job, because if they won't, that will cost their job!
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"duke of the dukes" do you really belive in it? I'm not so sure ;)
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